ITVDesk (IT-Obrt za Informaticke i Internet usluge) respects the privacy of your personal information. This Privacy Statement sets out our policy on dealing with personal information we collect through our website (Website). Under the Privacy Act, ‘personal information’ means information which identifies you as an individual or from which your identity can be reasonably ascertained.
Our Commitment to User Privacy
At ITVDesk, protecting the privacy and security of your information is a top priority. In addition to the personal information collected as described in this statement, our application specifically collects only the hostname and a unique ID specific to each computer for the purposes of license activation and maintenance. We ensure that this collection is conducted with the highest level of privacy and security in mind.
We understand that some users may prefer not to share even this basic level of information. Therefore, we offer an offline license activation option, allowing you to use our application without the need to share any data with us, aside from the necessary information for order creation. This approach is part of our commitment to providing flexibility and ensuring that your experience is tailored to your privacy preferences.
Furthermore, you have the right to request the removal of your data at any time. We are committed to providing clear and straightforward processes for managing your information, including easy access to request data deletion.
USE AND DISCLOSURE OF PERSONAL INFORMATION
We collect your personal information to process orders, improve our services, and to communicate with you. In special circumstances, we may also use and disclose your personal information for purposes relating to law enforcement and investigations, protecting our lawful interests, and acquisitions of our business..
WEBSITE TECHNOLOGY
Like many websites, our Website may use “cookies” from time to time. A cookie is a piece of information that allows the server to identify and interact more effectively with your device. The cookie assists us in maintaining the continuity of your browsing session and remembering your details and preferences when you return. You can configure your web browser to reject cookies but you may find some parts of our Website then have limited functionality.
Our Website may contain links to other sites. We are not responsible for the privacy practices or policies of those sites and recommend that you review their privacy policies.
In some cases third parties such as Google Analytics and others may use cookies, web beacons and other technologies such as JavaScript on our Website in connection with online services like website analytics, surveys and advertising. This may allow them to collect information about your use of our Website (including your computer’s IP address) which they may store in the United States or other countries.
ACCESSING YOUR PERSONAL INFORMATION
To make a request to access or correct any personal information we hold about you, please contact us as set out below. We ask that you provide us with as much detail as you can about the particular information you seek, in order to help us retrieve it.
SECURITY PAYMENT PROCESSOR STRIPE
We use the Stripe payment gateway service for the secure processing of credit card transactions. We do not store or have access to your credit card details – they are transmitted directly to the Stripe Gateway.
Stripeacts as data controller in regard to your payment instrument information, see their privacy policy for more information about the processing.
CHANGES TO THIS PRIVACY STATEMENT
We may update this Privacy Statement from time to time by publishing a new version on the Website. Whenever you visit our Website, you should ensure that you are familiar with the current version of this Privacy Statement..
FURTHER INFORMATION
If you have any questions, concerns, or feedback about privacy, or if you wish to request access to or deletion of your personal information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. We are dedicated to addressing your privacy concerns and ensuring that your personal information is protected and managed in accordance with the highest standards.